Aisd Computer Curbside
- Aisd Computer Curbside
- 5/28/2020, 9:30 AM – 3:30 PM
- Anderson High School Austin High School Crockett High School The AISD Performing Arts Center
Families will drive through, safely leave their broken Chromebook, and receive a working device. You can also get replacement Lenovo or Samsung chargers. Dell chargers will be available after about May 1. Note: This is not a help desk, and no repairs will be done while you wait. Students do not have to be present. Students will receive a replacement device that might be different from the one they had. Students whose devices are working but who need technical support, or students who need a Chromebook issued to them, should call the student help desk at 512-414-4357.
Visit bit.ly/aisdcomputerwait for approximate wait times at each location.
Families Must Bring:
Your charger (if you have one)
A piece of paper with:
The student's full legal name
The student's ID number
A description of the problem "won't turn on," "cracked screen," etc.
Staff Must Bring:
Complete a ServiceNow ticket prior to coming, and print a copy of the ticket. (If you cannot print, please write down the ticket number.)
Staff must back up all files prior to arriving.
Staff will either receive a Chromebook or must return in 1-2 weeks when notified that their laptop has been repaired.